CrimCheck Case Study

CrimCheck is the only not-for-profit organisation accredited by the Australian Criminal Intelligence Commission to act as a broker of National Criminal History Checks in Australia. Here at Members Telecom, we truly admire the work that CrimCheck does and it has been a pleasure working with them.

We have provided CrimCheck with a range of telecommunication, cloud-based and fixed line voice, phone and internet services since 2012. Over the years we have assisted this brand with an office relocation as well as technical support.

More About CrimCheck​

CrimCheck provides a secure online submission service for National Criminal History Checks (National Police Checks) Australia-wide via the National Police Checking Service Database.
Criminal history checking as part of the recruitment process is essential for risk mitigation for all organisations.

CrimCheck’s History with Members Telecom

Members Telecom is very proud to have been involved with CrimCheck over the past few years, and the timeline of our history together is as follows:

• April 2012: CrimCheck selected Members Telecom to be their telecommunication service provider for their start-up not-for-profit office.
• April 2012: Members Telecom installed new digital phone lines, a Mid-Band Ethernet internet service, and a new phone system.
• January 2019: CrimCheck obtained new office premises, and would relocate from Blackburn to Springvale, Victoria. CrimCheck needed to retain their current numbers, and would also need continuity of business during their relocation.
• January 2019: Members Telecom scoped a new telecommunication solution for CrimCheck which addressed alternative solutions for the digital voice lines and Mid-Band Ethernet internet service.
• February 2019: Members Telecom installed NBN connections to support CrimCheck’s internet requirements, and the proposed cloud-based voice services.
• March 2019: Members Telecom provisioned a temporary voice solution for the changeover from Blackburn to Springvale.
• March 2019: Members Telecom completed the migration of CrimCheck’s fixed line voice services to a cloud platform voice service.
• April 2019: Members Telecom completed cancellation of CrimCheck’s former Blackburn Office fixed line voice and internet services.

Constant Updates for the Benefit of the Customer

As CrimCheck is a company that relies heavily on technology, Members Telecom has ensured that CrimCheck have stayed up to date with the latest advances in technology. We have successfully been able to assist CrimCheck with moving with the times effectively, so that they can operate their business successfully, and with increased business efficiencies.

Satisfied Customers

CrimCheck have remained happy and satisfied customers of ours since 2012. A recent quote from the CrimCheck Manager Brett Holland regarding their move  includes: “I would just add into the final story that as a Not-For-Profit, who provides background screening services, we could not afford a disruption to business”.

For any more info on CrimCheck, check out their official website here.